1. Introduction
PawsNaro ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us through pawsnaro.com and related services (the "Platform"). This policy explains what we collect, why, and how you can control it.
2. Information we collect
We collect information you provide directly, such as your name, email address, phone number, city and any details submitted through our contact, newsletter, or professional-signup forms. We also automatically collect limited technical data (IP address, browser type, pages visited) to keep the Platform secure and to understand how it's used.
3. How we use your information
We use your information to respond to enquiries, connect you with relevant pet care professionals, send requested newsletters or guides, improve our services, and comply with legal obligations. We do not sell your personal information to third parties.
4. Sharing of information
We may share your details with verified pet care professionals you choose to contact through the Platform, and with service providers who help us operate the Platform (such as email delivery or hosting providers), under confidentiality obligations.
5. Cookies
We use cookies and similar technologies for essential site functionality and analytics. See our Cookie Policy for details.
6. Data security
We use industry-standard measures — including encrypted connections, access controls, and secure password storage — to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data retention
We retain personal information only as long as necessary to fulfil the purposes described in this policy, or as required by law.
8. Your rights
You may request access to, correction of, or deletion of your personal information, and may unsubscribe from marketing emails at any time using the link in those emails or by contacting us directly.
9. Children's privacy
The Platform is not directed at children under 18. We do not knowingly collect personal information from children.
10. Changes to this policy
We may update this policy from time to time. Material changes will be reflected by an updated "last updated" date above.
11. Contact us
For any privacy-related questions or requests, contact us at yogiraju@gmail.com or call +91 90080 10303.